Question 1

What is ApexMed?

Accepted Answer

ApexMed is a medical tourism facilitator based in South Africa that helps international patients access world-class healthcare while organizing travel, accommodation, and full logistical support from start to finish.

Question 2

What services does ApexMed provide?

Accepted Answer

We provide end-to-end support for your medical journey, including: • Specialist coordination and treatment matching • Travel arrangements, including flights and visas • Appointment scheduling with doctors and hospitals • Comfortable accommodation close to treatment facilities • 24/7 support throughout your stay in South Africa.

Question 3

How does your process work?

Accepted Answer

Our streamlined process includes: 1. Free initial consultation to understand your medical needs 2. Matching with appropriate specialists and healthcare facilities 3. Travel planning, including visas, flights, and hotels 4. Treatment coordination and ongoing support throughout your care journey 5. Follow up after treatment in home country

Question 4

Do you provide medical treatment directly?

Accepted Answer

No. Although the core team is made up of highly trained medical doctors, ApexMed does not provide medical procedures directly — instead, we connect you with top-rated South African specialists and internationally accredited hospitals to deliver your care.

Question 5

Can ApexMed help with visas and travel documents?

Accepted Answer

Yes! We assist with travel documentation, visa guidance, and itinerary arrangements to ensure a smooth journey to South Africa.

Question 6

Is travel and accommodation included?

Accepted Answer

Yes — we coordinate your flight bookings, airport transfers, and comfortable lodging near your healthcare facilities, including options for accompanying family members.

Question 7

Do I get support once I arrive in South Africa?

Accepted Answer

Absolutely. ApexMed provides 24/7 support to clients during their entire stay — from arrival to discharge and departure.

Question 8

How do I start my medical journey with ApexMed?

Accepted Answer

Simply contact us for a free consultation via the form on our website, email (info@apexmedsa.co.za), or phone (+27 648 721 834). We'll assess your needs and guide you step by step.

Question 9

Which destinations in South Africa do you recommend for recovery and leisure?

Accepted Answer

Beyond medical care, we can help you explore iconic South African destinations like: • Kruger National Park for luxurious safari experiences • God's Window, a dramatic cliff-top viewpoint • Sun City Resort with world class entertainment resources • Sudwala Caves, among the oldest caves in the world • Drakensberg Mountains with wellness lodges • Cape Town and the Winelands for culture and relaxation.

Question 10

Are the doctors and hospitals accredited?

Accepted Answer

Yes. We work with internationally accredited hospitals and certified specialists to ensure quality, safety, and top clinical care.

Question 11

What languages do you support?

Accepted Answer

While primary communication is in English, we can help facilitate interpretation support if needed.

Frequently Asked Questions

What is ApexMed?

What services does ApexMed provide?

How does your process work?

Do you provide medical treatment directly?

Can ApexMed help with visas and travel documents?

Is travel and accommodation included?

Do I get support once I arrive in South Africa?

How do I start my medical journey with ApexMed?

Which destinations in South Africa do you recommend for recovery and leisure?

Are the doctors and hospitals accredited?

What languages do you support?

Still Have Questions?

Start Your Healthcare Journey Today

Frequently Asked Questions

What is ApexMed?

What services does ApexMed provide?

How does your process work?

Do you provide medical treatment directly?

Can ApexMed help with visas and travel documents?

Is travel and accommodation included?

Do I get support once I arrive in South Africa?

How do I start my medical journey with ApexMed?

Which destinations in South Africa do you recommend for recovery and leisure?

Are the doctors and hospitals accredited?

What languages do you support?

Still Have Questions?

Start Your Healthcare Journey Today